1. What Information Is Collected?

Identifying Information:

When you create a profile or enter information on our site, we may collect personal details such as:

• Salutation
• First and last name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information
• Date of birth
• Order history
• Winery visit history
• Profile name and password

We may also gather details you provide about others, such as gift recipients or guests for winery visits.

Non-Identifying Information:

We may collect general data about your site activity, preferences, and tendencies. This includes anonymous traffic data and tracking information provided by third-party services (e.g., Google Analytics, Forter). We use this data for fraud analysis, marketing, and improving our services.

We also use cookies and web beacons to enhance your experience. Cookies help remember your preferences and login details. Web beacons track the viewing of content and emails. You can manage cookies through your browser settings.

Location Information:

If permitted by your device, we may collect location-based data to estimate your location. Declining this may limit site functionality.



2. How Is Your Information Used?

We use your information to:

• Create and manage your profile
• Process orders
• Personalize your experience
• Book winery visits
• Provide customer service
• Improve services and interactions
• Market products and services
• Comply with legal and policy requirements



3. How Does Our Site Interact with Third-Party Services and Content?

We may link to or embed content from third-party sites such as:

• Google Maps for location and contact information
• YouTube/Vimeo for embedded videos
• Social Media like Facebook and Instagram
• Payment Processing via Stripe, PayPal, and other services
• Delivery and Compliance through FedEx, ShipCompliant, and SmartyStreets
• Fraud Detection with vendors like Forter

Please review their privacy policies as they may collect your data independently.



4. What Information Do We Share with Third Parties?

We do not sell your personal information. We share data with service providers to operate and enhance our website, process payments, fulfill orders, and more. These third parties are bound by contractual agreements and only use your data to perform their services.

Disclosure for Security Purposes:

We cooperate with law enforcement and may disclose information as required by law or to prevent harm.



5. What Choices Do You Have Over How Your Information Is Used?

Email: Opt-out by emailing info@hilmywine.com.

Location Information: Adjust settings on your device or browser.

Newsletter: Update preferences via email to info@hilmywine.com.

Cookies and Web Beacons: Manage through your browser settings.



6. How Can You Edit or Delete Your Information?

Log into your profile to update or delete credit card details, addresses, and contact information. To delete your profile, email info@hilmywine.com. Note that some data, such as order history, may remain in our system.

7. Does Our Site Respond to Do-Not-Track Signals?

We do not currently recognize automated do-not-track signals. You can manage cookies through your browser settings.

8. What If I Access the Site from My Mobile Device?

We collect and use information from mobile devices similarly to how we do from desktops.

9. How Do We Secure Your Information on Our Site?

We use secure servers and comply with PCI-DSS standards. While we strive to protect your data, no system is entirely secure. Use of our site is at your own risk.

10. What Age Do You Have to Be to Use This Site?

You must be at least 21 years old to use our site. We do not knowingly collect data from individuals under 21.

11. What Governing Laws Apply?

This policy is governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Gillespie County, Texas.

12. What If I Live Outside of the United States?

Our site operates under U.S. law. Information provided is transferred and used in the U.S. If you are outside the U.S., be aware that your data may not be protected to the same extent as in your jurisdiction.



13. Whom Should You Contact with Questions or Concerns?

For questions or concerns about this Privacy Policy, email info@hilmywine.com or call (830) 644-2482.

Advertising

Display Ads: Third-party advertisers may use cookies for serving ads.

Retargeting Ads: We may engage in remarketing with third parties.

Pixels: We use tracking pixels for campaign monitoring.

Security: Personal information is not shared with advertising companies.

Your Rights: Contact us at info@hilmywine.com for access, changes, or deletion of your data.

By using our site, you acknowledge and agree to this Privacy Policy.

Last updated on August 16, 2024